And we build the customer communication we wish we’d had in our own shops.
Customer service is the part nobody plans for.
And it’s always the part that eats your time. The same questions about delivery times, sizes and returns, day after day. Make someone wait three days for an answer, and they’ll usually buy elsewhere.
Then there’s the other half of the problem. In a shop, a good salesperson asks a few questions before recommending anything. Online, nobody asks. Customers show up with a problem, not a product name, and are met with a filter bar.
We cleared out our own inboxes before we ever started automating anyone else’s. Today we build the same thing for online shops, and for businesses whose paperwork is waiting for them every evening.
Kufstein, Tyrol
Patrick Pürstinger
Managing Director · Clients and solution design
Ran Pfotenplanet, an online shop for dog beds, toys and cleaning gadgets, for a year. Shop, buying, marketing, shipping and customer service, all on his own.
At Agentovo, he talks to clients, finds out where things get stuck and plans what gets built.
AI literacy training under Article 4 of the EU AI ActCovering the AI Act, data protection, IT security and AI compliance in practice (January 2026).
What you can hold us to.
BackgroundHands-on experience, not titles. We’ve run shops ourselves and know what a full inbox feels like.
ControlNothing leaves your business without your approval. You hand things over step by step, at your own pace.
IndependenceSeparate accounts for every client, AI models in Frankfurt. If you cancel, you keep the system.
We’re hiring.
Engineering
AI Engineer / Tech Lead
We’re looking for an experienced engineer to join us as our technical lead. If you’re passionate about AI systems and want to build tools that businesses rely on every day, we’d love to hear from you.
Enjoy talking to people and happy to start on commission? We’re looking for someone to win new clients by phone and on LinkedIn. No fixed salary, but 10 to 20% of the revenue from every deal you close, and if it goes well, the prospect of a permanent Head of Sales role. You’ll be selling to German-speaking businesses, so fluent German is a must.